Privacy Policy – BestAirFares

This Privacy Policy explains how BestAirFares (“we”, “us”, “our”) collects, uses, and protects your personal data when you use www.bestairfares.uk.

1. Who We Are

BestAirFares, which acts as the data controller.

2. Information We Collect

We may collect:

• Identity and contact data (name, email, phone number, address)
• Booking and travel details (itineraries, passenger information)
• Identification data where required (e.g. passport details)
• Payment data (processed securely via authorised providers — we do not store full card details)
• Technical data (IP address, browser type, device information, cookies)

3. How We Collect Data

We collect data when you:

• Make a booking
• Contact our support team
• Submit enquiries or forms
• Use or browse our website

Calls may be recorded for quality and training purposes.

4. How We Use Your Data (Legal Basis)

We process your data under:

• Contractual necessity – to process bookings
• Legal obligations – regulatory and compliance requirements
• Legitimate interests – fraud prevention, service improvement, security
• Consent – where required (e.g. marketing communications)

We may use automated checks to detect fraud and protect transactions.

5. Sharing of Data

We may share your data with:

• Airlines, hotels, and travel partners
• Payment processors and financial institutions
• Technology and operational service providers
• Authorities where required by law

Some providers may be located outside the UK/EEA. We ensure appropriate safeguards (e.g. standard contractual clauses) are in place.

6. Data Retention

We retain personal data only as long as necessary to:

• Deliver services
• Meet legal and regulatory obligations
• Resolve disputes and prevent fraud

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Request data portability

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

 

9. Third-Party Services

Third-party platforms operate under their own privacy policies. We are not responsible for their practices.

10. Updates

We may update this Privacy Policy from time to time.

11. Contact

Data Protection Contact:
privacy@bestairfares.uk

General enquiries:
admin@bestairfares.uk

Phone : +44 0203 892 1784