PRIVACY POLICY

Welcome to BestAirFares – your ultimate destination for exceptional travel experiences, featuring incredible flights, hotel bargains, and exciting holiday packages. We handle the personal information you entrust to us with the utmost diligence, ensuring safety, confidentiality, and protection from unauthorized access.

At BestAirFares, we utilize cutting-edge technology and comprehensive security measures, along with rigorous policy guidelines, to protect your information. Our commitment to enhancing security is ongoing, adapting as new technologies arise to keep your data safe throughout your journey with us.

This dedication extends to our clients booking and paying through our platform in the United Kingdom. BestAirFares is proudly operated by BOOKMYFLIGHTS LTD, located at 6 Stratton Road, Swindon, Wiltshire, SN12PR, United Kingdom. For any inquiries, feel free to contact us at 0203 004 0566

When you engage with our platform, we may collect a variety of information, some of which could be sensitive. This may include your IP address, browsing history, operating system, access time, URL, and browser type. If you book a travel product, we may also request further details such as your name, contact information, passport number, credit card details, billing address, and itinerary specifics.

By sharing your personal information, you confirm that it is accurate, complete, and up to date to the best of your knowledge, and that you have the authority to provide it.

We gather your information through several channels, including:

Making reservations or purchases on our website.

Interacting with our customer service team via phone, email, fax, or letter.

Signing up for our newsletter, entering competitions, giving feedback, or participating in surveys.

Please be aware that calls to and from our help desk may be recorded for quality assurance and staff training. These recordings are kept only as long as necessary and are securely deleted afterward.

You can trust that all personal information we collect is managed in accordance with this Privacy Policy.

Who We Share Your Information With

At BestAirFares, your privacy is important to us. We may share your information with the following entities:

1. Travel Providers: We collaborate with airlines, hotels, car rental agencies, and other activity providers to fulfill your travel reservations. This allows us to ensure a seamless booking experience.
2. Third-Party Service Providers: Your information may also be shared with third-party suppliers that offer essential services necessary for your travel plans.
3. Affiliated Travel Companies: We may share information with companies within our corporate and travel networks. This collaboration helps us present you with relevant products and services that cater to both leisure and business travel interests.
4. Payment Processors: Please note that we do not sell, trade, or otherwise disclose your account or transaction details, nor any personal information about cardholders, except to our acquiring banks, Visa/Mastercard, or in response to legitimate government requests.

Your trust is vital to us, and we remain committed to protecting your information while providing you with exceptional travel services.

Safeguarding Your Information

At BestAirFares, we want you to feel completely secure when using our platform, bestairfares.uk, for your flights, hotels, and travel bookings. Your safety is our priority, and we are committed to protecting the information you share with us.

To ensure your data remains secure, we have implemented a range of robust security measures, including administrative, specialized, physical, and technical safeguards. We activate encryption protocols for highly sensitive personal information, such as credit card details, during transmission between your system and ours. Additionally, we employ firewalls and intrusion detection systems to prevent unauthorized access to your information.

Rest assured, your privacy and security are in capable hands with BestAirFares.

Updates to Our Privacy Policy

We may periodically revise this Privacy Policy. When significant changes occur, we will inform you by sending a notification to the email address you’ve provided or by posting an announcement on our website. Your continued use of our services after any updates indicates your acceptance of the revised policy.

How to Reach Us

If you have any questions regarding this Privacy Policy or need assistance with travel planning and product purchases, we’re here to help!

• Email: Reach out to us at confirmation@bestairfares.uk for inquiries or support.
• Phone: For any questions about flight tickets, hotel bookings, holiday packages, cancellations, or refunds, please call our customer care team at:
  • UK and International: 0203 004 0566
• Head Office: If you prefer to visit us, our address is:
  • 124 City Road, London, EC1V 2NX, United Kingdom.

We look forward to assisting you!

Personal Information Collected by BestAirFares

When you access our website, BestAirFares gathers personal information to help us identify you and provide a seamless experience.

• Full Name
• Mailing Address(es)
• Phone Number
• Email Address
• Credit Card Information and Related Details
• Social Media Account ID
• Passport Number

In addition to the above, we also collect specific details you provide during the online flight booking process. This may include information such as your dietary preferences, travel itinerary, destinations, and travel dates.

By entering personal details for yourself or someone else when making a booking, you authorize us to use this information in accordance with our Privacy Policy.

How We Collect Personal Information at bestairfares.uk

At BestAirFares, we gather your personal information through various channels, as detailed below:

1. Through Our Website:
   • When you log in, make a booking, check in, or register for promotional offers, we collect the information you provide directly.
2. Offline Interactions:
   • If you reach out to our customer care team for assistance, we may collect your information during those conversations.
3. From Other Sources:
   • We may also receive information from social media platforms, public databases, and other third-party sources, as permitted, to enhance your experience with us.

By utilizing these methods, we aim to create a more personalized and efficient service for you.

How We Utilize Your Personal Information

At bestairfares.uk, we may use the information you provide in several ways, including:

1. Booking Fulfillment: To process your reservations with our travel service partners.
2. Payment Processing: To handle payments related to any flight bookings made through our site.
3. Customer Communication: To keep you informed about your flight bookings and provide relevant customer support.
4. Inquiry Responses: To address any questions or concerns you may have regarding your travel arrangements.
5. Promotional Outreach: To send you marketing messages, emails, and newsletters, in compliance with applicable laws.
6. Policy Updates: To communicate any changes in terms, services, and policies that may affect you.
7. Personalized Experience: To tailor your experience on our website based on your preferences and browsing history.
8. Contest Participation: To assist you in engaging with contests and promotions (please note these may have their own data policies, and we recommend reviewing the terms carefully before participating).
9. Social Media Sharing: To enable sharing features across various social media platforms.
10. Data Analysis: To analyze data for insights and improvements.
11. Fraud Prevention: To monitor for and prevent fraudulent activities.
12. Service Development: To help develop new services and enhance our offerings.
13. Campaign Effectiveness: To evaluate the success of our promotional campaigns.

By using your information in these ways, we aim to enhance your experience and ensure the highest level of service.

Safeguarding Your Personal Information

At BestAirFares, we are committed to protecting you from online fraud and unwanted spam. We ensure that your debit and credit card transactions on our website are conducted with your explicit consent. During the booking process, we verify essential personal details, including your name, address, and contact number.

By sharing this information, you authorize us to process it as outlined in our policy. Rest assured, this verification will not impact your credit score in any way. All details you provide while booking are handled securely and processed in full compliance with the Data Protection Act (DPA).

Your trust is paramount to us, and we take every precaution to safeguard your personal information.

Information Collection by Third-Party Websites and Applications

Any information you provide through platforms like Google, Facebook, Microsoft, or other applications is collected according to their own systems and practices. BestAirFares is not responsible for any disclosures of your information that occur through these third-party services.